Privacy Policy

Information We Collect

We gather information that enables us to deliver a secure, personalised and compliant gaming experience. This includes details you share during registration, account verification and transactions, as well as data generated through your activity on our platform.

Personal Data

Personal data may include your full name, date of birth, residential address, email address, telephone number, payment details and identification documents required for regulatory compliance. We collect this information to create and manage your account, process deposits and withdrawals, and meet our legal obligations under gambling regulations.

Usage and Technical Data

We automatically collect technical information such as your IP address, browser type and version, operating system, pages visited, time spent on the site and referral sources. This helps us understand how our platform is used and allows us to improve functionality and user experience.

How We Use Your Information

Your data is used to provide the services you request, including account administration, customer support, fraud prevention, responsible gambling monitoring and the personalisation of promotions where you have given consent. We also use aggregated data to analyse trends, maintain the security of our systems and fulfil reporting requirements set by licensing authorities.

Sharing and Disclosure of Data

We may share your personal data with carefully selected third parties who provide essential services on our behalf, such as payment processors, identity verification providers, customer relationship management systems and regulatory bodies. All such partners are contractually obliged to maintain appropriate levels of data protection.

Disclosure may also occur where required by law, court order or governmental authority, or to protect the rights, property or safety of Euro Bets Casino, our users or the public. We do not sell your personal data to third parties for marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, measure site performance and deliver relevant content. These may include strictly necessary cookies, analytical cookies and marketing cookies.

You can manage your cookie preferences through your browser settings or our cookie banner. Please note that disabling certain cookies may affect the functionality of the website and the services we can offer you.

Data Security

We take the protection of your information seriously and implement industry-standard technical and organisational measures. These include encryption of sensitive data, secure servers, access controls, regular security assessments and staff training on data protection obligations. While we strive to maintain the highest possible level of security, no system can guarantee absolute protection against every potential risk.

Your Rights and Choices

You have several rights regarding your personal data, including the right to access, rectify, erase or restrict processing, as well as the right to object to certain types of processing and to data portability where applicable. You may also withdraw any consent previously given.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by law and may ask for proof of identity to protect your information.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulatory obligations. Once retention is no longer necessary, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the Privacy Policy regularly so that you remain informed about how we collect and use your data.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal data, please contact our support team through the live chat facility on our website or by email. Our dedicated staff will be happy to assist you.